Frequently Asked Questions
Everything you need to know about your Loco Skates order and equipment.
How do I know what size skate to order?
Sizing varies between brands. We provide a specific 'Size Advice' section on every product page. Generally, we recommend measuring your foot in centimeters and comparing it to the brand's size chart for the most accurate fit.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order. Please note that international orders may be subject to local import duties.
Can I return skates if they don't fit?
Absolutely. You can return unused items in their original packaging within 30 days of purchase. Please ensure you try your skates on indoors on a carpeted surface to avoid marking the wheels or frames.
What is the difference between Aggressive, Freeskate, and Quad skates?
Aggressive skates are built for tricks and grinds with smaller wheels. Freeskates (Urban) are designed for speed and maneuverability in city environments. Quad skates are the classic four-wheeled style, ideal for roller disco, dance, and derby.
Do my skates come fully assembled?
Most skates come fully assembled and ready to roll. However, some 'Boot Only' options or custom setups may require you to attach the frames, wheels, and bearings yourself. This will be clearly stated in the product description.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options like Klarna and Clearpay so you can spread the cost of your new setup.